ENR 1.14  AIR TRAFFIC INCIDENTS

1  Definition of Air Traffic Incidents

1.1 An incident is an occurrence, other than an accident, associated with the operation of an aircraft which affects or could affect the safety of operation.
1.2 Air Traffic Incidents refer to incidents that are related to the provision of air traffic services, including, but not limited to, the following events: non-adherence to ATC instruction or published procedures, radio communication difficulty or error, loss of separation between aircraft, runway incursion, TCAS RA activation, GPWS/TAWS activation, etc.

2  Use of Report Forms

2.1 Pilots shall file an incident using the applicable forms to facilitate the process of investigation of different categories of incidents:-
2.2 These forms are available at the CAD website:

[
https://www.cad.gov.hk/english/applications.html
]

3  Reporting Procedures

3.1 An initial report of an incident by a pilot should be made immediately by radio to ATC with which the pilot is in communication. Such initial report act as an important trigger for ATC to preserve any information relevant to the incident, and for controllers and other pilots involved to note the circumstances of the incident for user in future investigation.
3.2 If an initial report cannot be made on the radio at the time, it should be made by the pilot immediately after landing by telephone or other means to ATC.
3.3 The incident shall then be reported by completing the applicable forms and send to the contacts listed on the forms. The incident shall also be reported to the aircraft operator or organisation concerned for necessary follow-up actions. Reporters may also contact the ATC safety office by email at
atmd_safety@cad.gov.hk
for information.

4  Investigation

4.1 All reported incidents will be thoroughly investigated and the reporter or the organisation concerned may be requested to conduct or assist in the investigation. The reporter or the organisation concerned will be notified of the results of the investigation as soon as practicable.
4.2 The sole purpose of incident investigation is to enhance aviation safety by identifying contributing factors and to prevent recurrence. It is not for the purpose of apportioning blame or liability.
4.3 All incident reports are handled in strict confidence. Consent will be sought prior to sharing of safety related information outside of CAD.

5  Other Incidents (Bird Strikes, Windshear & Turbulence Encounters, Wake Vortex Encounters)

5.1 Due to the specialised nature of the information required on these incidents, dedicated reporting forms should be used.

5.2  Bird Strikes

Report Form is available from:

5.3  Windshear & Turbulence Encounters

Refer to GEN 3.5 (Meteorological Services) para 8, for procedures of reporting windshear and turbulence. Report Form is available from:

5.4  Wake Vortex Encounters
5.4.1 Pilots should report any wake vortex by completing the Wake Vortex Encounter Reporting Form (DCA 237) available at the CAD website. The completed form will be forwarded to ICAO for necessary action.
5.4.2 Alternatively, pilots may submit the report online direct to ICAO.
5.4.3 Contacts, fax, email, address and website information are contained on the reporting form.

6  Voluntary Reporting of Incidents

6.1 To promote incident prevention by analysis of safety data, all parties are encouraged to report incidents that are not required to be reported to CAD by completing the Voluntary Incident Reporting Form (DCA 234) available at the CAD website.